Cookie Policy

Introduction

Our website uses cookies to help us provide you with the best possible experience and to allow us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What Are Cookies?

Cookies are small text files which are stored on your browsing device (e.g computer, tablet or phone). This allows the site, amongst other things, to keep track of what is in your basket and recognise you as a user.

Please note they are not harmful to your device and do not contain any personal information such as your address, date of birth or credit card details. We do use encrypted information gathered from them to improve your experience of the site. For example, showing you relevant products while browsing and helping us to identify and resolve errors.

What Types Of Cookies Do We Use

Our site uses session and persistent cookies. “Session cookies” operate from the moment you log on to the site until the moment you log off; once you log off, session cookies are deleted. “Persistent cookies” are not deleted after each session and can be used to improve your shopping experience, for instance remembering items in your shopping bag.

“Strictly Necessary Cookies” are essential for the operation of our site. They include, for example, cookies that allow items to be added to the shopping bag and enable you to log in to secure areas of our site.

“Analytical/Performance Cookies” collect anonymous data about visitors. We use the data to improve your future experience and identify issues that our users may be experiencing.

“Targeting Cookies” are used to record your visit to our site. We use this information to tailor our site and products to your activity. We may share details of what you click on with other organisations such as advertisers, to help us measure the effectiveness of promotional campaigns.

Are Cookies Safe?

Cookies are small text files which are stored on your browsing device (e.g computer, tablet or phone). This allows the site, amongst other things, to keep track of what is in your basket and recognise you as a user.

Please note they are not harmful to your device and do not contain any personal information such as your address, date of birth or credit card details. We do use encrypted information gathered from them to improve your experience of the site. For example, showing you relevant products while browsing and helping us to identify and resolve errors.

Can I Turn Off Cookies?

Yes. But if you choose to block the use of cookies your experience of our site will be limited as many integral features of our site, including adding items to your bag and accessing your account will not work.

For information on how to disable cookies please refer to the “Help” section of your internet browser.

Details of our First Party Cookies (ones placed on our website by Wix.com, our website host)

Cookie Category: Session

Cookie Name: ForceFlashSite

Purpose: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

 

Cookie Category: Session

Cookie Name: hs

Purpose: Security

 

Cookie Category: Persistent (Two days or two weeks)

Cookie Name: smSession

Purpose: Identifies logged in site members.

 

Cookie Category: Session

Cookie Name: XSRF-TOKEN

Purpose: Security
 

Cookie Category: Persistent (2 years)

Cookie Name: svSession

Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

 

Cookie Category: Session

Cookie Name: SSR-caching

Purpose: Indicates how a site was rendered. 

Details of Our Third Party Cookies

We work with carefully selected Third Parties to provide website functionality and marketing programs that place cookies when you visit our site.

Please see the table below for details of the Third Party Cookies. We do not control the setting of these cookies, so please check the third party websites for more information.
 

Cookie Category: Analytical/Performance

Cookie Name: Google Analytics

Purpose: Collects data that helps us monitor any errors that users may be experiencing as well as understand how people are using the site. We use this information to identify how and where we can improve the user experience.

 

Cookie Category: Functionality

Cookie Name: Live Chat

Purpose: Enables effective customer service.


This Cookie Policy was last updated on 20 September 2019, and further changes will be communicated by updating this notice.

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